Terms and Conditions

These Terms and Conditions set out the rules that govern use of Electric Spins. They explain the relationship between us and anyone who registers an account, places wagers or uses our services. By creating an account or continuing to use the site you accept these terms, so please read them carefully. If you have questions you can contact our support team from your account area.

Account responsibilities

Account holders must provide accurate, current personal details and keep login credentials secure. You are responsible for all activity that occurs under your account. We allow one account per person; opening multiple accounts may lead to suspension and forfeiture of funds. We may set deposit, wager and withdrawal limits on accounts and require third-party payment verification to process transactions.

Eligibility requirements

Only persons who meet our eligibility criteria may register. You must be at least 18 years old and ordinarily resident in the United Kingdom to open an account. We do not permit registration by persons from restricted jurisdictions. We may refuse registration, close accounts or return funds where eligibility cannot be confirmed.

Acceptable platform use

Users must not use automated tools, engage in collusion, fraud, chargebacks or any behaviour intended to manipulate games or promotions. Abusive, offensive or illegal activity is prohibited. We reserve the right to suspend or close accounts and retain or void funds where we reasonably suspect a breach of these rules or attempted circumvention of our systems.

General bonus and promotion rules

Promotional offers are subject to specific terms which sit alongside these general rules. Bonus funds and free spins are separate from real-money balances and usually carry wagering requirements and expiry periods. Eligibility, maximum bet rules and game weightings may apply. Any misuse of promotions may result in withheld winnings or bonus cancellation. Full promotional terms will apply to each offer.

Deposits and withdrawals

We accept a range of payment methods; available options are shown in your account. The minimum deposit is typically £10. Withdrawals are subject to verification checks and may take several business days to process. We may require identity documentation and proof of payment prior to releasing funds. Minimum withdrawal amounts may apply and any applicable processing times will be displayed in your account.

Dispute resolution

If you have a dispute you should contact support so we can investigate. We aim to resolve issues promptly and will keep records of all communications. If we cannot reach an agreement we will explain further steps and any independent review options that may be available.

Updates to these terms and conditions

We may amend these terms from time to time to reflect changes in the service, law or operations. Material changes will be notified on site or by other reasonable means. Continued use of ElectricSpins after notification constitutes acceptance of the updated terms. If you do not accept updates you should close your account in accordance with the account closure procedure.