Responsible Gambling Policy

At Electric Spins we take responsible gambling seriously. We want players to enjoy their time with us while keeping play safe and under control. This page explains the tools we offer, how to set limits on your account and where to get professional support if gambling stops being fun.

Player protection principles

We aim to promote safer play by providing clear controls and straightforward guidance. We encourage everyone to set limits that match their personal budget and lifestyle, to monitor activity regularly and to contact our support team if they have concerns. We will act where we identify signs of risky behaviour to help protect players.

Activity-control tools

You can manage your account using a range of controls designed to help you stay in control of your play.

Deposit and loss limits

Set deposit limits for daily, weekly or monthly periods. You can also set loss limits to cap how much you can lose over a chosen period. Limits are adjustable in your account settings or with the help of our support team.

Wager and stake controls

Wager controls let you restrict the size of bets placed on your account. These controls are useful for maintaining steady, conservative play and can be changed within your account.

Time limits and session tools

Use session limits and reality checks to limit how long you play in one session. You can enable automatic reminders or forced breaks to help manage play frequency and duration.

Withdrawal lock and account break

We offer options such as a temporary account break and a withdrawal-only mode to give you time away from gambling while allowing access to funds. For longer-term protection, self-exclusion is also available.

Self-exclusion and longer breaks

If you need a longer break, you can request temporary exclusion or self-exclusion. Self-exclusion removes access to your account for a set period and can be arranged through your account settings or by contacting support. If you need assistance applying a self-exclusion to your account on ElectricSpins, our team can guide you through the process.

Recognising problematic behaviour

Warning signs include chasing losses, hiding gambling activity, neglecting work or family, borrowing to gamble, or sudden changes in mood linked to play. If you spot these signs in yourself or someone close to you, consider using the tools above and seeking help.

Tips for staying in control

Set firm deposit and time limits, stick to a gambling budget, avoid chasing losses, take regular breaks and review your activity often. Use account tools and ask for adjustments if your circumstances change.

Professional help and support organisations

For confidential advice and treatment options, contact recognised UK organisations such as GambleAware, GamCare and the National Gambling Helpline. These groups provide free, confidential support and practical tools for safer play. If you need immediate help, please reach out to them or contact our support team for guidance.